Lofton’s many years of experience, dedication to customers, and welcoming personality make him an exceptional part of the OneMonroe team. He consistently takes the time to understand what customers need and uses his extensive knowledge to help them find the right solution. His willingness to pitch in wherever needed, combined with his upbeat attitude and commitment to great service, leaves a positive impression on customers and coworkers alike. Congratulations, Lofton, on this well-deserved recognition!
Nominations
“Lofton has been providing counter sales support for over 30 years, and his experience truly shows. From the moment a walk‑in customer approaches the counter, Lofton lives our company phrase, “How can we help?” He genuinely means it. Our customers love him because he engages with them so well—making them laugh, feel welcome, and confident that they will leave with exactly what they need.
One of Lofton’s greatest strengths is his extensive knowledge of fasteners and related products. He regularly helps customers who don’t even know what to ask for, taking the time to listen, ask the right questions, and guide them to the best solution. His patience and expertise turn uncertainty into trust and satisfaction.
Beyond the counter, Lofton goes above and beyond every day—helping customers, handing out popcorn and smiles, and running to the warehouse to pull orders as needed. No matter how busy it gets, he maintains a positive attitude and a true service‑first mindset.
Lofton consistently demonstrates what it means to say “How can we help?” and follow through with action. His professionalism, experience, and friendly spirit make him an invaluable part of our team and highly deserving of recognition as Employee of the Month.”
~ Kathleen Kee
Get to know Lofton!!
Employee name: LOFTON
Job Title:COUNTER SALES
Where did you grow up? PASADENA TEXAS
How long have you worked for Monroe? SINCE AUG 1994
What do you like about working for Monroe? EXCITEMENT
What is one thing you love about your job? NOTHING TWICE
If you could add one thing to your office, what would it be? DONUTS EVERY MORNING
Before Monroe, what was the most unusual or interesting job you have ever had? TUG BOAT
Three words to best describe you. PAIN IN BUTT
If you had to eat one meal every day for the rest of your life, what would it be? CHICKEN DUMPLING
If you were an animal, what would you be? DONKEY
Do you have a hidden talent? What is it? BOTHER PEOPLE
What is one song you have completely memorized? NONE
What is one totally irrational fear that you have? CLIFFS
Any favorite line from a movie? BR549 JR SAMPLE SALES
Best vacation you have been on? ROAD TRIP ROUTE 66
Least favorite food? LIVER
Do you have a motto or personal mantra? PEANUT
What are your three most overused words/phrases? EVERY DAY A GOOD DAY
What is an ability you wish you had? VISION
What is one thing on your bucket list GRAND CANYON
What do you like to do in your spare time? ROAD TRIP
What is your favorite sport or sports team? NY GIANTS
Would you rather be a tiny elephant or a giant hamster? TINY ELEPHANT
If you won the lottery, what is the first thing you would do? HELP OTHERS
If you could meet anyone, living or dead, who would you meet? OZZY